All Organail devices come with a 3-year warranty, covering any faults in how it is made.
If your product develops a problem during normal use, we’ll repair it, replace it, or refund it.
Simple as that.
What’s included:
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Coverage for 3 full years from your delivery date
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Protection against manufacturer defects, internal electrical faults, or mechanical failures
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Support from our UK-based team, so no shipping your item overseas
What’s not covered:
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Damage caused by drops, misuse, water exposure, or tampering
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Normal wear and tear or cosmetic issues (e.g., scuffs, surface marks)
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Products purchased from unauthorised sellers
Need help?
If anything goes wrong, contact us at support@organail.com with your order number, a brief explanation, and photos or a video if helpful, and we'll get things sorted.
At Organail, we back our quality for 3 worry-free years.
